Privacy Policy

Nexus Vvita Infratech Private Limited (CIN U35105RJ2026PTC115268), with its office at Jaipur, Rajasthan, India, is the data fiduciary responsible for the personal data described in this policy.

This policy is published in accordance with the Digital Personal Data Protection Act, 2023 (the “DPDP Act”), the Information Technology Act, 2000, and the rules made thereunder, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

By using our website or submitting information to us, you acknowledge that you have read and understood this policy. If you do not agree with it, please do not use the website or share your information.

• “Personal data” means any data about an individual who is identifiable by or in relation to such data.
• “Processing” means any operation performed on personal data, including collection, storage, use, sharing, disclosure and erasure.
• “Data Principal” means the individual to whom the personal data relates (you).
• “Data Fiduciary” means the entity that determines the purpose and means of processing (us).

We collect the following categories of personal data:

• Information you provide directly: name, email address, phone number, city/state and location, organisation, business or property details, land/site details, investment range and interest, message content, and any documents you choose to submit through our enquiry, site-partner, franchise or investor forms.
• Information collected automatically: IP address, device and browser type, operating system, referring page, pages visited, date/time of access and similar diagnostic and usage data, collected through cookies and similar technologies.
• Information from charging services (where and when offered): account registration details, vehicle information, charging session and transaction history, and location data necessary to provide the service. Payment card details are collected and processed by our third-party payment providers and are not stored by us.

We process your personal data for the following purposes:

• To respond to your enquiry and communicate with you about it.
• To assess, discuss and progress site-partnership, franchise and investment opportunities.
• To provide, operate, maintain and improve our website and, where applicable, our charging services.
• To process transactions and provide customer support for charging services.
• To send you administrative or service communications, and (with your consent) marketing or informational updates.
• To ensure security, prevent fraud and misuse, and maintain the integrity of our systems.
• To comply with applicable laws, regulations, and lawful requests from authorities.

We process your personal data on the basis of your consent, which you provide when you submit a form or otherwise choose to share information with us, and for certain legitimate uses permitted under the DPDP Act.

Where processing is based on consent, you may withdraw that consent at any time by contacting us (see “Grievance Officer and contact” below). Withdrawal will not affect the lawfulness of processing carried out before withdrawal, and may limit our ability to respond to or progress your enquiry.

Our website uses cookies and similar technologies to operate the site, remember your preferences, and understand how the site is used (including through analytics services). Cookies may be essential (required for the site to function) or non-essential (analytics and performance).

You can control or disable non-essential cookies through your browser settings or any cookie-consent controls provided on the site. Disabling certain cookies may affect site functionality.

We do not sell your personal data. We share it only as necessary and with appropriate safeguards, including with:

• Service providers and data processors who host our website and database, provide mapping, analytics, email/communication and payment-processing services, and who process data on our instructions.
• Professional advisors such as legal, financial and audit advisors, where required.
• Authorised partners or investors, only where you have specifically requested to be connected and only to the extent needed to progress your enquiry.
• Government, regulatory or law-enforcement authorities, where required by law or to protect our legal rights.
• A successor entity in the event of a merger, acquisition, financing or reorganisation, subject to this policy.

We use reputable third-party infrastructure and services (for example, cloud hosting, database, mapping and analytics providers) to operate our platform. Some of these providers may store or process data on servers located outside India. Where personal data is transferred outside India, we take reasonable steps to ensure it is handled consistently with this policy and applicable law.

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, to respond to and progress enquiries, to maintain business records, and to comply with legal, accounting or regulatory requirements. When personal data is no longer required, we delete or anonymise it.

We implement reasonable technical and organisational security measures designed to protect personal data against unauthorised access, alteration, disclosure or destruction, including access controls, encrypted transport (HTTPS), and restricted access to authorised personnel. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Subject to applicable law, you have the following rights in relation to your personal data:

• The right to access a summary of the personal data we process about you and the processing activities undertaken.
• The right to correction, completion, updating and erasure of your personal data.
• The right to withdraw consent previously given.
• The right of grievance redressal in respect of any act or omission regarding your personal data.
• The right to nominate another individual to exercise your rights in the event of death or incapacity.

Our website and services are intended for adults and are not directed at children. We do not knowingly collect personal data of children except with verifiable parental or guardian consent as required by law. If you believe a child has provided us personal data, please contact us so we can take appropriate action.

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing them any information.

We may update this policy from time to time to reflect changes in our practices, technology or legal requirements. The current version, with its effective date, will always be available on this page. Material changes may be notified through the website or by other appropriate means.

If you have any questions, requests or complaints about this policy or your personal data, or wish to exercise your rights, please contact our Grievance Officer at info@vvitamobility.com, or write to Nexus Vvita Infratech Private Limited, Jaipur, Rajasthan, India.

We will acknowledge and address grievances within the timelines prescribed under applicable law.

This policy is governed by and construed in accordance with the laws of India, and any disputes relating to it are subject to the exclusive jurisdiction of the competent courts at Jaipur, Rajasthan.